BenzAutoHub (“we,” “our,” or “us”) is committed to respecting the privacy of our customers and ensuring that their personal information is protected. This privacy policy outlines how we collect, use, and safeguard the information you provide to us.

Who We Are

BenzAutoHub is a sole trader business specializing in the sale and delivery of premium Mercedes-Benz spare parts. Our website address is: www.benzautohub.com.

What Data We Collect and Why

We only collect personal data essential for fulfilling your orders and processing payments. This includes:

• Payment Information: We use secure, industry-standard payment gateways such as Apple Pay, Google Pay, Link Pay, and PayPal, all powered by Stripe. We do not store your payment details. Stripe’s privacy policy governs your payment data, and it is encrypted and handled securely.

• Contact Information: We collect your email address and phone number to provide updates on your order, such as shipping notifications and delivery status.

How We Use Your Data

The personal information we collect is used solely for the following purposes:

1. Processing Orders: We collect your data to process your orders and ensure successful delivery.

2. Shipping Updates: Your email and phone number will be used to send you updates about your order status, such as shipping confirmations and delivery notifications.

3. Customer Support: We may use your contact information to respond to inquiries or assist you with your order.

Cookies

We use cookies to enhance your shopping experience. These cookies do not store personal data. You can manage or disable cookies through your browser settings.

How Long We Retain Your Data

• Order Information: We retain your order history and associated data to ensure smooth transactions and accurate record-keeping. This information is stored indefinitely unless a request for deletion is made.

• Contact Information: Your contact details will only be retained for as long as necessary to fulfill the purposes for which they were collected, primarily to ensure the successful delivery of your order.

What Rights You Have Over Your Data

If you have placed an order or contacted us via the website, you have the right to request:

• Access to the personal data we hold about you.

• The correction of any inaccurate information.

• The deletion of your personal data, provided it is not required for legal or administrative purposes.

To exercise these rights, you can contact us at: avinda@avinda.lk or benzautohub@gmail.com.

Data Sharing

We do not sell, rent, or share your personal information with third parties for any marketing purposes. The only exception is the secure handling of your payment information by Stripe, which processes payments on our behalf.

Where Your Data Is Sent

Visitor comments or other site interactions may be checked through automated spam detection services.

Security Measures

We take data security seriously. Your data is protected using encryption technologies and secure payment gateways to prevent unauthorized access, ensuring your information is handled with the highest level of confidentiality.

Changes to Our Privacy Policy

We reserve the right to update this privacy policy as necessary to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

By using BenzAutoHub’s services, you agree to the terms outlined in this privacy policy. For any questions or concerns, please reach out to us via the contact details provided.